Terms of Service
Last Updated: 2024
1. Subject and Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Small Thatch regarding your access to and use of our website and its educational content. By accessing this platform, which specializes in educating families on protecting seniors from Canadian telephone scams, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
If you do not agree with all of these Terms, you are expressly prohibited from using the site and must discontinue use immediately. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time. We will alert you about any changes by updating the "Last Updated" date of these Terms.
2. Description of Services
Small Thatch provides informational resources, guides, and manuals designed to assist residents of Toronto and the broader Canadian community in identifying and preventing telemarketing fraud, vishing (voice phishing), and government impersonation scams. Our services include:
- Educational articles on the evolution of voice phishing.
- Manuals for hardware and software shielding.
- Step-by-step incident response and recovery procedures.
- Lexicons of technical terminology used by fraudsters.
Important: We are an educational resource. We do not provide private investigation services, legal representation, or financial recovery services.
3. Rules of Use and Prohibitions
As a condition of your use of the Site, you warrant to Small Thatch that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not:
- Use the site in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the site.
- Use any robot, spider, or other automatic device, process, or means to access the site for any purpose, including monitoring or copying any of the material on the site.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the site or the server on which the site is stored.
- Use the information provided to conduct fraudulent activities or to impersonate Small Thatch staff or government officials.
4. Intellectual Property
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Small Thatch, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a non-exclusive, non-transferable, revocable license to access and use the site strictly in accordance with these terms for personal, non-commercial use only.
5. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, SMALL THATCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We make no warranties or representations about the accuracy or completeness of the site's content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site.
6. Limitation of Liability
IN NO EVENT WILL SMALL THATCH, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Small Thatch is not responsible for any financial losses incurred due to telephone scams, even if the user followed advice provided on this website. The implementation of security measures is the sole responsibility of the user.
7. Governing Law and Jurisdiction
These Terms and your use of the Site are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law principles.
Any legal action or proceeding related to your access to, or use of, the Site shall be instituted in a state or federal court in Toronto, Ontario. You and Small Thatch agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.
In compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Consumer Protection Act, we ensure that your rights as a consumer and data subject are respected within the framework of Canadian law.
8. Contact and Company Information
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact Small Thatch at:
Address: 452 Bay Street, Toronto, ON M5H 2G8
Phone: +1 (814) 200-9772
Email: