Privacy Policy
Last Updated: 2024. This policy outlines how Small Thatch manages personal information in compliance with Canadian federal and provincial privacy laws.
Legal Disclaimer
This document is a standard template provided for informational purposes only and does not constitute legal advice. Small Thatch recommends consulting with a qualified legal professional regarding specific compliance requirements under Ontario and Canadian law.
1. Introduction and Jurisdiction
Small Thatch ("we", "us", or "our") operates from Toronto, Ontario, and is committed to protecting the privacy of our users, particularly the elderly population we serve through our anti-fraud educational resources.
This Privacy Policy is governed by the laws of Canada and the Province of Ontario. We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the Personal Information Protection Act standards. Our data processing activities are designed to ensure transparency, accountability, and security for all Canadian residents.
2. Data We Collect
We collect only the minimum amount of information necessary to provide our educational services and protect our community from telephone scams.
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Name, Preferred Alias | Personalizing educational materials. |
| Contact Data | Email address, Phone number | Sending fraud alerts and newsletters. |
| Technical Data | IP Address, Browser type, Device ID | Security monitoring and site optimization. |
| Usage Data | Pages visited, Time spent on site | Improving anti-fraud content relevance. |
3. Legal Basis for Processing
Under PIPEDA, we process your data based on the following legal grounds:
- Consent: When you voluntarily provide your email to receive our "Anti-Fraud Operations Manual".
- Contractual Necessity: To fulfill requests for specific educational resources or support.
- Legitimate Interest: To protect our website from cyber threats and to improve our fraud prevention algorithms for the Toronto community.
- Legal Obligation: To comply with Canadian law enforcement requests or regulatory requirements.
4. Cookies and Tracking
We use cookies to enhance your experience and analyze how our "Vishing" and "CRA Scam" guides are utilized.
Essential Cookies
Necessary for the website to function. These cannot be switched off in our systems as they ensure basic security features.
Analytical Cookies
Allow us to count visits and traffic sources so we can measure and improve the performance of our senior protection guides.
5. Data Retention and Security
Small Thatch retains personal information only as long as necessary for the fulfillment of the identified purposes. Contact information for newsletter distribution is kept until you unsubscribe. Technical logs are purged every 90 days.
Security Measures:
We implement TLS encryption for all data in transit and use industry-standard firewalls to protect our Toronto-based servers. Access to personal data is strictly limited to authorized personnel trained in Canadian privacy standards.
6. Your Rights as a Data Subject
As a resident of Canada, you have specific rights regarding your personal information:
| Right | Description |
|---|---|
| Access | You can request a copy of the personal data we hold about you. |
| Rectification | You have the right to correct inaccurate or incomplete data. |
| Withdrawal | You may withdraw your consent for data processing at any time. |
| Complaint | You can file a complaint with the Office of the Privacy Commissioner of Canada (OPC). |
7. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personal Information to outside parties. This does not include trusted third parties who assist us in operating our website (e.g., hosting providers), so long as those parties agree to keep this information confidential under Canadian law.
Our website contains links to external sites such as the Canadian Anti-Fraud Centre. We are not responsible for the privacy practices of these external entities.
8. Contact Information
To exercise any of your rights or to ask questions about our privacy practices in Toronto, please contact our Privacy Officer:
Company: Small Thatch
Address: 452 Bay Street, Toronto, ON M5H 2G8
Email:
Phone: +1 (814) 200-9772